In this episode, Nanette Ashby is joined by Dr. Rona Jualla van Oudenhoven. From 2020 to 2023, she was the Chief Diversity Officer at Radboud University and Program Director of Diversity, Equity, and Inclusion. We discuss the ins and outs of what this job entails. Including meeting with students or staff members to listen to their demands, complaints or issues and the process of finding ways to implement long lasting improvements.